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Privacy Policy

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This Privacy Policy explains how Sonikoq Auto Solutions (\"we\", \"our\", \"us\") collects, uses, shares, and protects personal information in connection with our site and our online platform. By using our service you acknowledge that you have read and understood this policy. If you have questions or concerns, contact us at info@sonikoq.info or at our address below.

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Business Contact

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Sonikoq Auto Solutions
16 Abdulla Bin Omar Street, Doha, Qatar, 23323
Email: info@sonikoq.info

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Information We Collect

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We collect information that you provide directly and information that is collected automatically when you interact with the service.

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• Account and Contact Data: name, email address, phone number, and any information you provide when you contact us.
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• Transactional Data: records of services requested, invoices, and communications related to service delivery.
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• Device and Usage Data: IP address, browser type, operating system, pages visited, and other telemetry collected through cookies and similar technologies.
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• Location Data: approximate location inferred from IP address, if applicable.
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How We Use Information

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We use personal information for the following purposes:

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• To provide, operate, and maintain our services and to manage customer accounts.
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• To process requests, bookings, payments, and related communications.
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• To communicate service announcements, updates, and marketing materials when you have given consent.
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• To improve and personalize our platform, analyze usage, and troubleshoot issues.
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• To comply with legal obligations and enforce our terms of service.
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Legal Basis for Processing (EU/GDPR)

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For users in the European Economic Area and the UK, our legal basis for processing personal data includes consent (where given), performance of a contract, compliance with legal obligations, and our legitimate interests (such as providing services, preventing fraud, and improving our platform), balanced against user rights and expectations.

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Cookies and Similar Technologies

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We use cookies and similar technologies to recognize returning visitors, store preferences, enable core functionality, and analyze site performance. You can control cookies through your browser settings; blocking certain cookies may affect functionality.

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• Essential Cookies: required for site operation and security.
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• Performance and Analytics Cookies: help us understand how the service is used and improve user experience.
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• Functional Cookies: support preferences and features you choose.
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Sharing and Disclosure

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We do not sell personal information. We may share information with:

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• Service providers and partners who perform services on our behalf (hosting, payment processors, analytics) and who are contractually bound to protect information.
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• To comply with applicable law, legal processes, or governmental requests, or to protect rights, property, or safety.
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• In connection with a corporate transaction such as a merger, sale, or asset transfer, subject to confidentiality and notice obligations.
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Data Retention

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We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Criteria for retention include the nature of the data and the purpose for which it was collected.

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Security

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We implement administrative, technical, and physical measures to help protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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Your Rights and Choices

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Subject to applicable law, you may have rights to access, rectify, erase, restrict processing, object to processing, and obtain a portable copy of your personal data. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at info@sonikoq.info. We will respond in accordance with applicable law.

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Third-Party Links and Services

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Our platform may contain links to third-party websites or services. This policy does not apply to those third parties. We encourage you to review third-party privacy policies before providing personal information.

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International Transfers

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Information collected may be stored and processed in countries other than your residence. We take steps to ensure appropriate safeguards for international transfers, such as contractual commitments, where required by law.

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Children

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Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware we have collected information from a child under 16, we will take steps to delete it.

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Changes to This Policy

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We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will provide notice of material changes as required by law.

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Contact Us

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For privacy inquiries or to exercise your rights, contact:
Sonikoq Auto Solutions
16 Abdulla Bin Omar Street, Doha, Qatar, 23323
Email: info@sonikoq.info

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Last updated: 2025-08-04

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